Inventory Comments on Invoices | Point of Sale Overview

There are 3 types of comments you can place on an invoice:

Invoice Comment

This comment gets attached to the invoice as a whole. If you are doing service work, this could be used to enter the initial complaint or problem such as "It's Broken, Fix It" In this case, you could print the comment on the open Work Order to let the Techs know what to do, but not print it on the customer's final invoice because it would be a waste at that point.

Line Comment

This type of comment gets attached to a line on an invoice. For service work, it would describe what work was actually done. For inventory sales, it may include information such as "Scratched - Sold As Is" This type of comment almost always gets printed on the customer information. This comment is normally limited to 7 lines in length but you can have many of these per invoice.

Freeform Comment

You can define up to 20 fields for the invoices and then enter data for these fields for each invoice. In the service business, it might include the Make, Model and Serial number of the unit being worked on if you are not using the Unit system. You can define which of these comments to print and which not to print. Appliance servicing companies often fill in these fields to print the on CESA forms.

In addition to these comments, you can attach several different types of comments to inventory items, customers or units and if required, some of these comments can be printed on the invoice too.